Transport Operations

In the bus business every day brings new challenges. It is therefore important that your driving personnel master their daily routine with maximum competence and well qualified. The correct handling of the vehicles in your fleet should not be neglected: Not only because rising fuel prices and unnecessary visits to the workshop reduce your success, but also because your passengers should feel well and safe with you. Not only your drivers need to be adequately qualified, but your business strategy must be customer-centric: Learn in our trainings how to make your business strategy customer-centered and how to improve your customer relationship management. Find out more about how to align your marketing strategy with your target groups and how to increase passenger satisfaction.
Finding the right mode of governance is essential for good service from a passengers’ perspective.
Most city governments need new tools to apply their transport policies objectives on new services. But often the right tools within the regulatory framework are missing.

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